Frequently Asked Questions
Orders & Payments
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What payment methods do you accept?
We accept cash on delivery (COD), bank transfers, and major debit/credit cards.
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Can I cancel or modify my order?
Yes, you can cancel or modify your order within 24 hours of placing it. Please contact us immediately via WhatsApp.
Shipping & Delivery
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How long does delivery take?
Delivery takes 2–3 business days for major cities and 3–5 business days for other areas across Pakistan.
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Do you offer free shipping?
Yes, we offer free shipping on orders above a certain amount. Check our current promotions for details.
Returns & Refunds
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What is your return policy?
We offer a 7-day return policy on all products. Items must be unused and in original packaging.
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How do I get a refund?
Once we receive and inspect the returned item, refunds are processed within 3–5 business days.
Products
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Are your products original/genuine?
Yes, all products sold at HA-Mobiles are 100% genuine and sourced from authorized suppliers.
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Do you offer a warranty?
Yes, all products come with a manufacturer warranty. Duration varies by product.
Still have questions? Contact Us and we'll be happy to help!